Netseek - Internet Marketing Services



1999-2009: Proudly Celebrating Our 10 Year Anniversary!
Contact Netseek1800 180 183
Terms, Privacy and Copyright

PRIVACY AND TERMS OF USE

Intellectual Property Rights

The material contained on this website is protected by copyright.

Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on this web-site, or create any other material using material on this web-site, without obtaining the prior written consent of Netseek Pty Limited (“Netseek”).

External Sites

This website may contain links to website of third parties (“external sites”).

The links are meant for the convenience of users only and should not be construed as any endorsement, approval, recommendation or preference by Netseek of the owners or operators of the external site, or of any information, products or services referred to on the external sites unless expressly indicated on this website.

Netseek makes no warranties and accepts no liability in relation to material contained on external sites.

Disclaimers and Limitation of Liability

Netseek makes no warranties of any kind regarding this website, including but not limited to any warranty as to:

  • Accuracy;
  • Completeness;
  • Currency;
  • Reliability;
  • Merchantability;
  • Fitness for a particular purpose; or
  • That these pages, or the server that makes them available are free of viruses or other harmful elements that may interfere with or damage the operation of your computer systems and such warranties are expressly disclaimed.

It is your responsibility to verify any information before relying on it.

To the fullest extent permitted by law, Netseek disclaims all liability in relation to your use of this website, including but not limited to:

  • Any loss or damage howsoever caused (including negligence), which may be directly or indirectly suffered in connection with use of this web-site;
  • Any special, indirect, exemplary, or consequential damages or any damages whatsoever (whether that liability arises under contract, tort, or statute), including without limitation, loss of revenue and loss of or damage to data, suffered or incurred in connection with this web-site; or
  • Interference or damage to your computer systems in connection with use of this website or an external site.

Privacy

Any personal information obtained from your use of this website will be dealt with in accordance with Netseek’s Privacy Policy set out below.

PRIVACY POLICY

Protecting your privacy

Netseek and it’s related companies are committed to providing you with a high level of customer service. This includes protecting and maintaining the privacy, accuracy and security of your personal information.

What personal information do we collect and hold?

In the process of conducting our business, we are likely to collect a narrow range of personal information about you. The type of personal information we collect usually always includes your name and email address If you choose not to allow us to collect this personal information we may not be able to provide you with the products and services you require. For legal reasons this information may need to be held by us after your account has been finalised.

How do we collect personal information?

Netseek collects personal information in a variety of ways. Predominantly we will collect information directly from you either by telephone, via online form or email exchange. There may be occasions when we collect information from publicly available sources or third parties such as a referee provided by you.

How we use personal information?

The primary use of the personal information we collect about you is to assess your application and manage your account with us. This involves:

  • Providing you with the products and services you require;
  • Administering your account;
  • Billing and collection of debts;
  • Servicing our relationship with you.

In addition we may use your personal information for research and development of our products or to send you information about other products and services, which we provide, which may be of interest to you.

Disclosure of personal information

We may use or disclose your personal information to organisations outside Netseek, for purposes relating to the management of your account with us. Such organisation activities or roles include:

  • Service providers who manage the services provided to you including
  • Hosting companies
  • Mailing systems
  • Installation
  • Maintenance and repair services
  • Debt recovery operations
  • Market research
  • Credit reporting agencies
  • Our professional advisers, accountants, lawyers, auditors

We require these organisations to adhere to strict confidentiality about your personal information and also seek to ensure that they adhere to the National Privacy Principles.

Security

Netseek takes reasonable steps to ensure that your personal information is secure. We have robust systems and procedures in place to protect your privacy whenever we collect, store, and use or disclose personal information. We are continually upgrading these systems and reviewing our procedures to ensure the highest standards of security is used to protect your personal information. As a condition of working at Netseek all our employees sign a confidentiality agreement.

How to access and amend personal information

On request from you we will provide details of the personal information we hold about you. The release of information is subject to some exceptions such as information relating to existing or any anticipated legal proceedings, together with exceptions provided by the Privacy Act. Netseek reserves the right to charge a fee for providing access to your information. To protect your personal information, the request to Netseek must be in writing and can be sent by letter or facsimile. All correspondence should be addressed to:

The Privacy Officer, Netseek Pty Ltd. Australian Technology Park. Cornwallis Street. National Innovation Centre Building. Suite 145. Level 1. Eveleigh. Sydney. NSW. Australia. Fax 1800 180 184.

Our objective is to respond to any request within a reasonable timeframe.

We also aim to ensure that your personal information is accurate, up to date and complete. Amendment of personal information will be conducted upon written or verbal request from you. You can contact us by phone on 1800 180 183 or write to The Privacy Officer, Netseek Pty Ltd. Australian Technology Park. National Innovation Centre Building. Suite 145. Level 1. Eveleigh. Sydney. NSW. Australia to do this.

Complaint lodgment and resolution

Netseek is committed to the protection of your privacy and personal information. Complaints you may have about your personal information can be lodged with the person you have been dealing with or our local branch. We will attempt to resolve any complaint within 10 working days. If resolution is not possible within this timeframe we will contact you to discuss the matter further.